Refund policy

At Salon Pro Products, customer satisfaction is our priority.

Due to the professional nature of our products, we accept returns only under the following conditions:

Returns

Returns must be requested within 14 days of delivery.

Products must be unused, unopened, and in their original packaging.

For health, hygiene, and safety reasons, we cannot accept returns on opened, used, or tampered products.

Damaged or Incorrect Items

If you receive a damaged, defective, or Incorrect item, please contact us within 48 hours of delivery. Include your order number and photos of the product and packaging so we can resolve the issue promptly.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be issued to the original payment method within 5-10 business days.

Original shipping charges are non-refundable.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or defective product.

For return requests or questions, please contact our customer support team at saloninfinity10@gmail.com before sending any items back.

Thank you for shopping with Salon Pro Products.